Privacy Policy

1. Introduction

Welcome to RONB ("Record of Nepal and Beyond"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, profile photo, and authentication credentials (via Google Sign-In or email/password).
• Profile Data: Information you add to your profile such as your phone number, skills, work experience, and resume/CV for job-related features.
• User Content: Stories, content submissions, blood donation requests, and any other content you create or share through our Services.
• Communications: Messages, feedback, and support requests you send to us.

2.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Pages viewed, features used, time spent, crash reports, and interaction patterns within the app.
• Location Data: With your permission, we collect your approximate or precise location to provide features like public toilet finder, room listings, and localized content.
• Push Notification Tokens: We collect Firebase Cloud Messaging tokens to send you relevant notifications.

2.3 Information from Third Parties

• Google Sign-In: If you sign in with Google, we receive your name, email address, and profile picture from your Google account.
• Firebase Analytics: We use Firebase to collect anonymized usage analytics to improve our Services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Personalize your experience, including your daily briefing, job recommendations, and content feed.
• Process job applications and connect you with potential employers.
• Facilitate blood donation connections between donors and recipients.
• Send push notifications about breaking news, job matches, calendar events, and other relevant updates.
• Display relevant advertisements and sponsored content.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations and enforce our terms.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Employers: If you apply for a job, your application details (name, CV, cover letter) are shared with the posting company.
• Public Content: Stories, blood donation requests, and content submissions you post may be visible to other users.
• Service Providers: We share data with trusted third-party service providers (Firebase, cloud hosting) that help us operate our Services, subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required by law, legal process, or government request.

5. Data Storage and Security

Your data is stored on secure servers using Firebase and cloud infrastructure. We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security audits. However, no method of electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. Stories automatically expire after 24 hours. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights and Choices

• Access and Update: You can access and update your profile information through the app settings.
• Location Permissions: You can enable or disable location access through your device settings.
• Push Notifications: You can manage notification preferences in the app or through your device settings.
• Account Deletion: You can request deletion of your account and associated data. See our Account Deletion page for detailed steps.

8. Children's Privacy

Our Services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Third-Party Services

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the app and updating the "Last updated" date. Your continued use of our Services after such changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Organization: RONB — Record of Nepal and Beyond